The need to provide the customer more value with less waste is a constant for any firm wanting to remain competitive. However, there is a constant collision between product flow (value stream) and organizational structure. The product or service flows horizontally, across the organization from creation to the customer. Diametrically opposing, the organization is structured vertically, by department. Vertical structure typically yields the best way to create and store knowledge and channel careers, but dramatically inhibits the flow.  

The following Flash Presentation is a "SAMPLE" of the type of information needed to drive a business-process-focused Paradigm Shift needed to transform an operation from:
• Where Are We?
  *To*
• Where Should We Be?
  *And*
• How Do We Get There?

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